COVID-19 GUIDELINES & PRECAUTIONS IN ADVANCE OF YOUR APPOINTMENT AND DURING YOUR  SALON VISIT

Living with Covid-19

We continue to take  Covid-19  very seriously and are following best practice advice by the Government and will be updated regularly.

The safety of both our clients and team is of upmost importance. From the 24th February there is no longer a legal requirement for people with coronavirus  infection to self-isolate, however if you have any of the main symptoms of COVID-19 or a positive test result, the public health advice is to stay at home and avoid contact with other people. We please ask that you take this advice and postponed your visit to the salon if you have a positive test to Covid-19.

We know that CoVid-19 has not gone away.Whilst we all learn to live with this Virus, and after much consideration and speaking with many clients, We have decided as a team to lift the wearing of face coverings in the salon. With that said, we appreciate there are still clients who are concerned about Covid and maybe vulnerable or shielding, and may not feel fully comfortable with this.If you wish to continue to wear a mask in the salon and would prefer that your stylist did too, then we will also wear a mask whilst carrying out your service or treatments. The beauticians will continue to wear a face covering for close contact treatments. We do also have the hub space away from the busy salon for anyone who would prefer a quieter more secluded space during your visit.There is no need to ask us to wear a mask, if you come in wearing a mask, we will automatically wear one during your visit. You can also request the same during your booking.We still have other safety measures in place but if you have any concerns at all, then please don’t hesitate to contact Sarah or Lisa on 01344 761132 or by email, sarah@sarai.co.ukWe value your opinion and want to make sure your visit is as comfortable as possible.

If you test positive for Covid-19 or are feeling unwell with a high temperature or  symptoms of corona virus, then we will reschedule your appointment for a later date.

We will continue to carry out safety measures and hand sanitising throughout the day to keep you and our team safe. 

  • We please ask for a minimum of 48 hours’ notice of a cancellation, or a cancelation charge may occur
  • You may be asked for payment details. A £30-£50 deposits will be taken for extra long appointments or bulk bookings
  • Test and Trace is no longer a legal requirement.
  • Young children’s haircuts are available  Monday – Wednesday only
  • Please sanitize your hands upon entering the salon. Hand sanitizer will be available at reception and throughout the salon for you to use
  • You may request a team member to continue to wear a face covering. All guidelines will be followed according to the Government and the World Health Organisation guidelines 
  • We are only excepting card payment. 

Please also note that:

There will be an added charge for extra time required on longer hair appointments; this may be required due to overdue colours, haircuts and extremely thick and long hair. 

Colour corrections will be on quotation and will require a consultation and strand test prior to the appointment. Please make us aware of what you have used on your hair.

Skin tests are required 48hrs prior to a new colour service.

Our COVID-19 pledge:

  • We will  clean the salon every day and antibacterial products, paying special attention to high traffic areas such as door handles, toilet flush, taps and card payment machines.
  • A COVID-19 risk assessment has been carried out.
  • Staff have had full training related to COVID-19
  • Regular management checks are in place
  • We will provide hand sanitisers at reception and on every station, which both clients and staff will be required to use on arrival and throughout their time in the salon.

Thank you for your patience, understanding and support. We will always strive for giving you’re the best customer care.